Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
Plum DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Impeccable service. Their service with try-on kit exceeded my expectations. They have a huge variety of options but Renee helped us to easily narrow the options that fit our requirements. Professional and polite service. We feel confident that we are getting the best value with excellent service
By Rob
Response from Plum Diamonds· Apr 7, 2025
Rob, we're grateful you feel taken care of! We're so honored you chose Plum and we're happy to have you here.
Kristy and Morgan at Plum Diamonds are amazing. They helped me design my wedding ring and created something so beautiful! I'm in love with it and the customer service is impeccable.
By Alondra
Response from Plum Diamonds· Mar 17, 2025
We couldn't be more grateful to have done it for you! Thank you so much for the opportunity and kind words.
My husband said the process of creating the ring was easy. I love my ring and it didn’t break the bank. I had to send it back for sizing and solder and the process was easy. The communication with all the ladies at PLUM was amazing. Definitely would use again! Thank You
By Natisha R.
Response from Plum Diamonds· Mar 17, 2025
We're so happy to have you as part of the Plum family! We also appreciate that you and your husband have had a great experience and cared enough to share- it means a lot to us.
Everyone was so helpful with all our questions. Diamond is absolutely Beautiful!!
By Sandy
Response from Plum Diamonds· Mar 10, 2025
Hi Sandy - it was a pleasure to help you and we love having you as part of the Plum family now! Thank you so much for the sweet review and we're so happy you're happy.
I am so happy I purchased a ring from Plum Diamonds. Kristy and Renee were so responsive and easy to work with. I got exactly what I wanted and am extremely happy with my stunning ring.
By Molly V.
Response from Plum Diamonds· Mar 10, 2025
Molly, we're so happy we were able to provide you not only with an enjoyable experience but also a ring you love and can cherish! That's our goal with all of our clients; thank you for caring enough to share!
Everything was perfect from start to finish. Great communication! Wonderful try on kit and great delivery. The ring is an absolute dream!
By Ingrid
Response from Plum Diamonds· Feb 28, 2025
Wonderful! We're so thrilled your experience was enjoyable start to finish - thanks so much for caring enough to share that with others. We appreciate it!
The Try-On kit was perfect and came elegantly boxed and easy to use. My soon to be Fiance and I were able to see different types of stones, sizes and bands. We were able to do it in our own home with zero pressure from a sales person or just having others invade on our moment. It still left the actual choosing in my hands, which is important to me as a man.
By Dan A.
Response from Plum Diamonds· Feb 17, 2025
Dan, we could not be happier to hear you had such a pleasurable experience with our kit! Every time we send one out, we hope couples feel the way you did. We can't wait to work with you on the "real" ring!
Plum did great ! Very good at communicating with me . Ring is awesome
By Trey C.
Response from Plum Diamonds· Feb 17, 2025
We're so excited that you think the ring is awesome! The perfect outcome :) Thanks for caring enough to leave a review -we appreciate it!
