Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
Plum DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
renee and kristy were amazing and patient. they responded to my emails right away and helped me design the ring i’ve always wanted. thank you so much for everything!
By Lisa G.
Response from Plum Diamonds· Nov 3, 2025
Lisa, we're so glad we were able to get the ring of your dreams onto your hand! Mission accomplished. Thank you for giving us a chance!
We ordered a ring...it was really beautiful. But after a short period of time, I was concerned about how the prongs laid...so i asked Renee if i could change the setting. " NO PROBLEM" she said. They paid for the shipping back to them ( which is unheard of) changed the setting to double prongs and I just got it back last week. I am so happy with how it turned out. I am in love ❤️ 😍 truly the most beautiful ring I've ever seen!!! Thank you Plum Diamonds!! Ive already told a few friends where to find the ring of their dreams :) Terri Strayhorn
By Theresa S.
Response from Plum Diamonds· Oct 21, 2025
Hey Terri...Yay! So glad the new setting is perfect for you. Also, we always appreciate word of mouth so thank you for spreading the word about Plum - we hope to work with you again!
Shopped several places local and online, Plum offered the best options at a great price. The ring was amazing, and delivered as fast. The customer service has been great through the entire process!
By DANIEL
Response from Plum Diamonds· Oct 20, 2025
Hey Dan! We are so honored that you chose Plum! We know you have many options and we're always appreciative when clients pick us :) It's been our pleasure!
Great customer service and excellent quality jewelry
By BK
Response from Plum Diamonds· Oct 18, 2025
Wonderful! We're so glad you think so! Thank you so much for supporting Plum :)
My experience with Plum Diamonds was more satisfying than I ever imagined. They were very professional throughout the whole process and worked very fast. They replied to emails very fast and were able to make the exact bands that my fiancé wanted. I’m very happy that I found Plum to create my finances engagement ring and wedding bands!
By Anonymous
Response from Plum Diamonds· Oct 13, 2025
We couldn't be more delighted that you found us! Thanks for being part of our story and or letting us be a part of yours!
Renee and Kristy were soooo accommodating and helpful through the whole process… They were in constant contact and helped with everything along the way even down to getting me the ring just in time for a planned engagement and vacation … Thank You… To the girls mentioned above and to the whole plum jewelry team…
By Edward H.
Response from Plum Diamonds· Oct 13, 2025
Hey Ed - it was our pleasure and we're so thrilled it all worked out! Honored to be a part of your story :)
Outstanding service and very easy to work with!
By Ashley T.
Response from Plum Diamonds· Oct 13, 2025
Thanks Ashley! So happy to have served you well - we appreciate you!
The entire ring shopping experience with Plum was nothing short of amazing! From the very beginning, everything felt easy and stress-free. I had so many questions, and Renee met each one with incredible patience and kindness. She helped me place a hold on the diamond I fell in love with and guided me through customizing the engagement ring of my dreams. The ring took about a month to create, and I loved receiving regular email updates every step of the way. It made the experience feel so personal and exciting. Plum has truly earned their five stars — I can’t wait to work with them again in the future!
By Harsharan
Response from Plum Diamonds· Oct 10, 2025
We're so proud that we created such a enjoyable experience for you! It's always our goal but we still appreciate each happy client, so thank you for sharing. We would absolutely love to work with you again!
