Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®· Aug 12, 2026

We’re sorry to hear that you didn’t get the results you were hoping for. We understand how disappointing it can be when a product doesn’t meet your expectations. We’d appreciate the opportunity to learn more about your experience and see how we can help. Please give us a call at 1-800-681-0366 so our team can assist with product tips and answer any questions you may have. Thank you for giving our product a try and for sharing your feedback.

Response from Plexaderm®· Aug 12, 2026

Thank you for sharing your feedback. We’re sorry to hear you had this experience with the Plexaderm. The texture and drying time you described are certainly not what we want for our customers. For best results, we recommend applying a thin, even layer to clean, dry skin and avoiding areas where the product may be applied too thickly. Environmental factors such as temperature and humidity can also affect how quickly a product dries. We’d love the opportunity to help troubleshoot this with you and find out what may have happened. Please give us a call at your convenience 1-800-681-0366 so our team can assist you directly. We appreciate you bringing this to our attention!

Response from Plexaderm®· Jul 30, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience. The residue you described can occur if more product is applied than recommended, as only a very small amount is needed for the formula to work properly. Applying too much can leave a visible film once it dries. We understand how frustrating that can be, especially if you're planning to wear makeup. We'd be happy to help with application tips to achieve the best results, and we appreciate you taking the time to share your experience. Please give us a call anytime at 1-800-681-0366. We're happy to help!

Response from Plexaderm®· Jul 27, 2026

Thank you for sharing your feedback. We're sorry to hear the Plexaderm didn't meet your expectations. We understand how disappointing it is when a product doesn't deliver the results you were hoping for. Results can vary from person to person. We value your feedback and will share it with our team as we continue to improve our products. We also regret your frustration with the refund process. If there's anything we can still do to assist, please reach out to our customer experience team directly at 1-800-681-0366. We'd be happy to review your situation and see how we can help.

Response from Plexaderm®· Jul 13, 2026

Thank you for your feedback! We appreciate your suggestion and understand how helpful makeup application guidance can be. While we're not able to recommend or advertise other makeup brands, we're always looking for ways to provide clearer application tips and demonstrations using Plexaderm products. We appreciate you taking the time to share your thoughts with us!

Response from Plexaderm®· Jul 13, 2026

Thank you for sharing your experience. We're sorry to hear that the tube didn't perform as expected. The formula in our sample and full-size applicators is the same, so this is not the experience we want for our customers. Differences in application, the amount used, or changes in skincare or makeup products can sometimes affect results. We'd like the opportunity to help troubleshoot and make this right. Please reach out to our customer experience team at 1-800-681-0366 with your order details so we can assist you further.

Response from Plexaderm®· Jul 8, 2026

Thank you for sharing your feedback. We're sorry to hear that Plexaderm didn't deliver the results you were hoping for. Getting the best results with Plexaderm can take a little practice, as applying the correct amount and allowing it to dry completely without making facial expressions are important steps. If the product isn't applied as directed or if too much or too little is used, the tightening effect may be reduced. We'd love the opportunity to help you get the best possible results. Please reach out to our customer experience team at 1-800-681-0366 and we'll be happy to provide personalized application tips and assist with any questions you may have.

Response from Plexaderm®· Jul 8, 2026

Thank you for sharing your detailed feedback. We're sorry to hear about your experience. Plexaderm is designed to provide a temporary tightening effect, and we understand that results may not meet everyone's expectations. If you experience excessive tightening, flakiness, or a dry appearance, it is often a sign that too much product has been applied. With Plexaderm, less is more—a very thin layer typically provides the best results. Regarding the tube, it should not dry out after opening when the cap is securely replaced after each use. The product has a shelf life of up to 2 years when unopened and 1 year after opening. If your tube dried out prematurely, that is not the experience we expect, and we'd encourage you to contact our customer experience team at 1-800-681-0366 so we can look into what happened. We appreciate your feedback, as it helps us continue improving both our products and the customer experience.