Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
734 reviews
PlayologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dogs experience the world through scent. So, we embedded the all-natural scents that dogs love in each toy. Packed with the delicious smells they can’t resist, Playology toys are engineered for longer lasting play.Learn About Our ScienceLearn About Our SafetyShop AdultShop Senior
Playology (playologypets.com) has 734 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 83 reviews with 1 star · Clear filters
Our Lab was chewing this up and eating it within 5 minutes!
By Karolynn S.
Response from Playology· Sep 2, 2020
Hi Karolynn, I'm sorry that this was your experience! Please email [email protected] and we will make it right.
Way smaller than I expect for a ‘large’ toy. My whippet destroyed this in 3 minutes. Chewed off a big chunk. Not safe for even moderate chewers.
By Illyriah10
Response from Playology· May 15, 2020
Hi Amanda, Please reach out to [email protected]. We make a variety of toys for different dogs, and I'd like to replace the toy you purchased with something better suited to your dog's chewing behavior.
I Brought home a bone today and unfortunately my french bulldog showed no interest. Usually she grabs and runs .
By Angela S.
Response from Playology· May 15, 2020
Hi Angela, Please reach out to [email protected]. We have a Happiness Guarantee on our products, so if your dog is uninterested in one of our toys, we'd like to replace it with something that she'll prefer.
My dog only smells the toy. She has no interest in playing or eating her new toy. Both my dog and I are upset that she ignores the treat.
By Melissa M.
Response from Playology· Mar 5, 2020
Hi Melissa, We know not all dogs play the same way; that's why we created a variety of toys in a variety of scents. If you reach out to me at [email protected] with some more info on your particular dog and her habits, I would be happy to replace this toy with something she'll love. Regards, Karen
the strings on the rope can be chewed off and swallowed by the dog and the toys really stink
By June L.
Response from Playology· Mar 5, 2020
Hi June, I understand the concern many dog owners have about rope toys. Traditional cotton rope can tear off into long strands that can pose hazards when swallowed. Our dri-tech rope fibers on the other hand are much finer than cotton rope fiber, designed to tear off into small pieces that can pass more easily through the digestive tract without absorbing water or creating issues. As for the scent, if you reach out to me at [email protected], I would be happy to replace this toy with a different scent that yours and your dog's noses will prefer. Regards, Karen
This product has a HORRIBLE AND STRONG CHEMICAL SMELL!! We bought the peanut butter chew stick for our dog who likes to chew. Not only will he not touch it, the chemical smell is HORRIBLE AND STRONG!! I have asthma which really concerns me and it feels like my throat is swelling! What is this made of?? Supposedly natural and safe but I don't believe it for a second. Will be returning.
By Melissa S.
We purchased the squeaky chew stick for our pup. At first everything was great, but when we left and returned home a few hours later our family room and kitchen smelled horrible. We realized the smell was coming from the toy. We put the toy in a ziplock bag to contain the smell until we could return it, but the next day the horrible smell was coming through the bag. So, unless you are completely “nose blind” and never have guests over, this may not be a great toy for your dog. And if a dog’s sense of smell is 10,000x more than mine, I can’t even imagine! 😂
By Lynn D.
Response from Playology· Feb 6, 2020
Hi Lynn, Which scent did you purchase? We make a variety of scents for different noses. If you contact us, I would be happy to replace this toy with something that will make your dog happy without bothering your nose too much. Regards, Karen
I really need someone to know what has happened to my poor dog with your dog toy. First of all, The smell is awful. It stunk up my living room. This last saturday my Australiann cattle dog mix chewed this for a few moments and ended up breaking an end off and SWALLOWING IT. It is now Thursday and she has been sick throwing up and pooping pieces of this toy (since 445am) and the giant chunk she swallowed finally came up. She is still sick and very lethargic, she won't eat anything. Not even boiled chicken and rice. I absolutely will not recommend this dog toy to anyone. I will not only be writing this review but I will be leaving reviews on all sites that sell these toys. I am extremely upset and this has never happened to my dog with any toy. I am so scared for her. She is a mess. This is not right. My husband and I will not stop until someone makes this right! Thank you
By Brittany H.
Response from Playology· Feb 6, 2020
Hi Brittany, Thank you for contacting. Playology takes safety very seriously. Because there are no dog toy regulations in the US, we follow the testing standards for US Child Toy to ensure our toys are free of harmful chemicals and toxins. We make our toys for a variety of chewers, and it's very important to us that a dog is matched with the right sort of toy for their chewing behavior. The squeaky chew stick is a newer toy for us, and we have found that it is best suited for moderate chewers and not recommended for very tough chewing dogs. For any toy, we recommend that owners monitor their dog while playing, take away any toy that is showing signs of damage, and contact us immediately so we can find out what happened and replace the toy with something more suitable. Regards, Karen
