Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
734 reviews
PlayologySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dogs experience the world through scent. So, we embedded the all-natural scents that dogs love in each toy. Packed with the delicious smells they can’t resist, Playology toys are engineered for longer lasting play.Learn About Our ScienceLearn About Our SafetyShop AdultShop Senior
Playology (playologypets.com) has 734 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 45 reviews with 3 stars · Clear filters
The dry rope does not stand up to chewing as well as I would hope. We have a small 25 pound dog who ripped it apart in about 2 minutes. Our dog is a focused and determined chewer, but I was hoping this would keep him busy for a day or two!
By Frederick B.
Response from Playology· Dec 22, 2020
I'm so sorry that the rope didn't last! Please email [email protected] and she will help you find a toy that's the right fit for your pup!
I think the products are high quality but my destroyer of a chewer is only interested in chewing on the tassels of the rope tug toy (also the actual tug part is pretty indestructible) so I have tassels all over my house (haha!) but he’s not interested in the bone. It seems sturdy but he may have also assessed that he can’t destroy it - so why try?
By JC
Response from Playology· Dec 11, 2020
Hi JC, Thanks for letting us know! Our dri-tech fibers are designed to tear into thin, fine strands that pass more easily through a dog’s system compared to thick cotton rope fibers. The main concern is if your dog is somehow able to undo the knots or unbraid the ropes--it is expected that the loose ends will shed some. Please email [email protected] and she can help you out with the bone issue!
Dog is enjoying the items that I ordered, however the shipment took way longer than I would have expected. Ordered nov 27 and arrived dec 8. Could have ordered from a merchant other than Playology abs got it much faster.
By Julianne F.
Response from Playology· Dec 11, 2020
Hi Julianne, Thanks for letting us know! USPS has been experiencing major delays with delivery times due to the pandemic. We are doing everything that we can, but unfortunately we are at the mercy of the postal service with delivery times because they are operating at a limited capacity. We are hoping that this will improve very soon.
The balls I have for my 9 year old German Shepherd are very good he loves them but he broke the squeakers in all of them. He still loves playing with them.
By Joseph S.
It does not smell much at all. We got the cheese flavor. He played with it the 1st day for an few minutes. He hasn't touched it since then.
By Pat Z.
Response from Playology· Nov 24, 2020
Hi Pat, I'm sorry to hear that the toy doesn't have a smell. Please reach out to [email protected] so that she can help you!
My dog, a Boxer mix, absolutely loves the squeaky, scented balls (the larger ones). It seldom leaves his mouth. He carries it everywhere. However, the squeak only lasts an hour or so and a part of his enjoyment is lost. He still retrieves the ball and has an insatiable desire to continue playing with it, but the selling point of the ball is that is squeaks. I am not sure how many of these balls we have purchased over the past year (more than 10) in the hopes of finding one that doesn't lose his joy of the squeak, but we have not yet had success. This ball is his favorite toy, and when we buy a new one for him he becomes over the top excited because he loves the squeak.
By Larry D.
Response from Playology· Nov 19, 2020
Hi Larry, Please reach out to us about this so that we can help! [email protected] can assist you.
I had to cut the "fringe" off of the ends because my poodles (15 lbs and baby 5.5 lbs) were chewing it off and eating the strings. After that, the toys were better for them. I didn't notice that they preferred these to any of their other toys, including the empty plastic bottle in an old sock toy that I made so am not sure if the scents mattered to them.
By Beth T.
Response from Playology· Nov 19, 2020
Hi Beth, Our dri-tech fibers are designed to tear into thin, fine strands that pass more easily through a dog’s system compared to thick cotton rope fibers. The main concern is if your dog is somehow able to undo the knots or unbraid the ropes. Please reach out to [email protected] so that she can help you!
The toy is tough, but my dogs are not that interested in it. :(
By Jennifer M.
Response from Playology· Oct 7, 2020
Hi Jennifer! Please email [email protected] so she can help!
