Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
110 reviews
PinProsPlusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PinProsPlus we enable organizations big and small to foster meaningful connection with their employees, members, and customers through custom lapel pins, challenge coins, patches, and other customized promotional products. Our main products are: Lapel pins (Hard enamel/soft enamel/diestruck/diecast)Challenge coinsRace medals and other medallionsBelt bucklesPatchesLooking for something else, let us know!
PinProsPlus (pinprosplus.com) has 110 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 107 reviews with 5 stars · Clear filters
Very responsive customer service and the quality of the coins was outstanding! Highly recommend.
By Bob F.
Response from PinProsPlus· Jul 25, 2026
Thanks for the review and recommendation. It means the world to us!
Working with PinProsPlus was a great experience. They accommodated several order changes to make sure we were completely happy. The final product arrived looking exactly like the proofs, and the quality is outstanding for the price. Even better, when the shipping carrier made an error, PinProsPlus stepped in and resolved the issue immediately, even though it wasn't their fault. Great customer service and a reliable business. We will absolutely order from them again!
By J. R.
Response from PinProsPlus· Jul 25, 2026
Thanks for sharing your experience. We love happy customers and strive to make every process as easy as possible. Looking forward to working with you again.
From start to finish, working with PinProsPlus was an outstanding experience. Their team was professional, responsive, and attentive throughout the entire design and production process. We worked together to create a custom lapel pin for the Irvington Police Department, and the finished product exceeded our expectations. The craftsmanship, attention to detail, and overall quality were exceptional. The colors, metal finish, and design came out exactly as envisioned, and our Police Director was extremely pleased with the final product. A special thank you to Adam and the PinProsPlus team for their patience, communication, and commitment to making sure every detail was right. They made the entire process easy and enjoyable. I highly recommend PinProsPlus to any law enforcement agency, organization, or business looking for high-quality custom pins. We were so impressed with the results that we'll definitely be working with them again very soon on future projects.
By Gregory A.
Response from PinProsPlus· Jul 25, 2026
Your recommendation means the world to us. Thanks for trusting us with your project. We appreciate your business!
Responsive and good quality. Adam was super responsive. There was a small issue and the team was quick to resolve. Really appreciate it. The coins themselves are great quality and the team was helpful in finalizing the designs.
By Natalie
Response from PinProsPlus· Jul 25, 2026
We don't like to keep anyone waiting. Thanks for trusting us with your project!
Hi, I have the amazing experience working with PinProsPlus Company so far, they have the best customer service overall, as well as their quality of product and work implementation exceed the customers expectation, also we need to focus on the problem solving to the customer issues, we have the best and positive feedback, while they have solved any issues at once, without hesitation, I advice anyone who thinking about pins production to use PinProsPlus Company and their service, thank you. Best Wished to all. Mzhda Mohammed. American University of Iraq, Sulaimani.
By mizhda M.
Response from PinProsPlus· Jul 25, 2026
We appreciate the kind words! Always a pleasure working with you.
PinProPlus, This company is very helpful with all your pin and coin needs. They help you from start to finish and the end product for me have been spot on. Thank you, TEAM, !!
By Tim
Response from PinProsPlus· Jul 25, 2026
Custom products can be hard, and there is nothing better than receiving your product and being satisfied! Thanks for trusting us with your business.
This is a re-order because the quality of the pins was fabulous. I appreciate the speedy service and excellent communication as well.
By Steve B.
Great product. Really happy with the customer service.
By Baker, R.
