Pink AppleReviews of pinkapple.com

The worst customer service, Nobody answer the emails. Long time for shipping and No true sizes. I also sent my measurements and they sent me the wrong size. And now I have to pay again for a shipment to return and None answer my emails....

Horrible quality. I paid $100 for a dress that looked like $10.00. In addition it took one month for the dress to arrive. I wish i would have seen these reviews before placing my order.

Compré un vestido el 15 de julio y sigo esperando que llegué, sale muy caro para tanta espera, no te devuelven el dinero! Osea el vestido no llegó para el dia que lo necesitó, tengo que salir a comprar otro y todavía no hay devolución. Nunca más compró aquí no lo recomiendo.

I was so excited to buy from this store and was everything but good. Dress pictured was far from what I received. Different color, different everything. I sent them pictures. Reached out to them and no response. My husband said a dress from wish would’ve been better - imagine. Sadly they overcharge for their dresses and and are cheaply made with different materials. They use a ton of filters to make it look a bit better. Do not buy there!

Ordered a phone case in early July, and there is no indication that the order has shipped (either via confirmation email or the Shop app, which supposedly can be used to track orders). I’ve sent numerous emails, submitted an inquiry on their website (which claims to have a “24 hour response rate”), and have sent DMs on Instagram (which has mysteriously stopped posting earlier this month). There is no indication of my order whatsoever, and there is no way I can request a refund because there isn’t a way I can get in touch with customer service. DO NOT BUY FROM THIS BRAND IF YOU ARE EXPECTING PROMPT OR TRUSTWORTHY SERVICE. NOTE: Ordered July 1st and received August 7th. Satisfied with the product, but this does not make up for this store’s inability to communicate with its customers or provide updates (tracking links, confirmation emails).

It's been over 2 months, several emails and only ONE response that said "sorry for the delay, we will look for the issue and respond soon." 2 weeks later and still no response (after I've sent several more emails) and still NO product. Such a joke and they will keep your money too!!

The dress that I got from them was very poor quality for the price! I tried to return it and they said that I had used it and washed it (even though that's not true). They have very bad service. I definitely don't recommend buying with them!

Ordered, didn’t get a confirmation email, so I commented on their insta, they told me to email them, which I did, haven’t received an answer. Commented again and they told me to dm them my email, which I did, but they didn’t reply to that either. Saw another girl comment that she hasn’t received hers, so I asked if she had gotten a confirmation email, which she had not. They then deleted our conversation. :)))