Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pillsbury Company was a Minneapolis, Minnesota-based company that was one of the world's largest producers of grain and other foodstuffs until it was bought by General Mills in 2001.
Pillsbury (pillsbury.com) has 7 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
7 approved reviews, newest moderated first
I've purchased a box of your pistachio cake mix. It didn't taste anything like pistachio. Probably because it's just artificial flavor. Maybe you should try using real pistachio in your ingredients
By Martin R.
I just bought Pillsbury's Cream Cheese frosting at my local grocer's. I am so disappointed as it tastes really processed now. It has an unpleasant, almost chemical taste. I absolutely will never purchase this item again.
By Diane J.
Pillsbury’s No Sugar Devil’s Food cake mix is absolutely delicious. Very moist, you don’t taste artificial sweeteners, holds together, nice crumb. I can’t wait to try other no sugar mixes. Thank you!!! Keep them coming!
By darathbunverizon.net
My biscuits that I purchase was really good its the commercial about the big and better biscuit.Please tell me how you can advertise big and fluffy and that little boy with the missing front teeth(just as darling as he can be)bite down on the hardest burnt biscuit ever.Come on people get it together get rid of those burnt biscuit and show the real fluffy biscuit because all mines turn out big ,fluffy and good!!!!!
By Janice
I bought a container of Pillsberry grands! They were awful! Dry and cakey! If you bake them for less time, then you just get raw dough! Not a product I would buy again. If you call the company you get, of course, a machine! If you want to give them a good review, they pick up almost immediately. If your review is not a good one. You have approximately a 30 minute wait time on hold! No customer service! Living on past reputation.
By Carol
I recently sampled Pillsbury's new frozen cinnamon rolls and was thoroughly disappointed. The product emitted a peculiar aroma and an unpalatable taste, prompting me to discard it immediately. I contacted Pillsbury's customer service department the same day, and although they responded within 24 hours, their response was underwhelming. The representative offered a coupon for the same product, which seemed impractical given my adverse experience. It's puzzling to think that anyone would opt for a coupon to repurchase a product that failed to meet expectations.
By KAREN D.
I bought this because I'm diabetic. THE BROWNIES WERE HORRENDOUS. I took 2 bites then threw them out. I contacted Pillsbury and I was supposed to get coupons. They said around 2 weeks. So I forgot, then when I remembered, all I got was hassle from Pillsbury. They wanted the bar code and receipt. I told them I'd already done all that, but I still got hassled. I'm not impressed and haven't bought anything from Pillsbury since
By G
