Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
636 reviews
Pie InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pie Insurance provides workers’ compensation insurance directly to small businesses. Small business owners can now get a workers' comp quote in 3 minutes — which means getting coverage really is as easy as pie.
Pie Insurance (pieinsurance.com) has 636 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 504 reviews with 5 stars · Clear filters
Crystal was professional and prompt. She got me to the person I needed without any difficulty.
By dr M.
Response from Pie Insurance· Jan 24, 2022
Hello Dr. M., we are thrilled to hear that Crystal was able to make customer care such a positive experience for you. We'll be sure to share your kind words with her.
MAGGIE S at PIE Insurance WAS EXTEMELY HELPFUL AND GOT MY ISSUES RESOLVED!
By Mona S.
Response from Pie Insurance· Jan 20, 2022
Hi Mona, we're so glad to hear you're happy with the customer care you receive at Pie. We'll be sure to share your kind words with Maggie!
Nacy responded to my reply to her audit notice in short order. Her communication throughout the who audit process was excellent. I had some special situations and she understood them and told me exactly what she needed. She was very cordial and made the whole audit process easy, pleasant, fast, and fair.
By paulcsi S.
Response from Pie Insurance· Jan 13, 2022
Hi Paul, we're so thrilled to hear we were able to make your audit experience as easy as pie! We're grateful to have you as a customer and will be sure to pass your kind words on to Nacy.
As a small business owner, figuring out worker's comp insurance seemed like a daunting task. The folks at Pie Insurance (Nacy, Susan, and Ian) made the process very simple and made sure that I had everything in order. I cannot recommend them enough!
By Mike C.
Response from Pie Insurance· Jan 10, 2022
Hi Mike, it warms our hearts to hear we were able to make getting the coverage you need smooth and simple. Thank you for this 5-star review, we'll be sure to pass your kind words on to Nacy, Susan, and Ian!
Ethan was great! Very responsive and handled everything so fast!
By Poolside A.
Response from Pie Insurance· Jan 10, 2022
Hi Poolside AZ, it's wonderful to hear Ethan was able to respond to your needs so quickly. Thank you for this 5-star review, we'll pass your kind words on to Ethan!
Maggie, the rep who helped me, was very helpful and took care of what I needed right away. Super friendly and very knowledgeable. I wish every company had a Maggie...it would be a better world.
By Dylan
Response from Pie Insurance· Jan 5, 2022
Hello Dylan, thank you very much for this lovely note, we are grateful to have you as a customer and will be sure to share these kind words with Maggie!
Very helpful customer service. Answered quickly. Clear and audible, unlike so many other customer services. I am very happy with Pie for my first 1/2 year experience.
By Julie S.
Response from Pie Insurance· Jan 4, 2022
Hello Julie, we're so glad to hear we've been able to make your experience as easy as pie. Thank you for this 5-star review!
I experienced great customer service first from Sarah R and then from Nick W. They were helpful and made the process clear and not overwhelming. All of my questions were answered and follow-up was very fast.
By Lindsey
Response from Pie Insurance· Jan 4, 2022
Hello Lindsey, thank you for this first 5-star review of 2022! We are honored to serve you and will be sure to share your kind words with both Sarah and Nick.
