Great customer service and overall…
Great customer service and overall experience.
By Shaun D.
Response from Pie Insurance· May 6, 2022
Hi Shaun, thank you for this kind review and for being a customer!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pie Insurance provides workers’ compensation insurance directly to small businesses. Small business owners can now get a workers' comp quote in 3 minutes — which means getting coverage really is as easy as pie.
Pie Insurance (pieinsurance.com) has 636 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 504 reviews with 5 stars · Clear filters
Great customer service and overall experience.
By Shaun D.
Response from Pie Insurance· May 6, 2022
Hi Shaun, thank you for this kind review and for being a customer!
Customer representative Kiana M was really courteous and professional.
By steven A.
Response from Pie Insurance· May 6, 2022
Hi Steven, thanks for this five-star review! We're so glad to hear you received excellent service from Kiana, we'll be sure to pass on your kind words.
Patrice was absolutely amazing helping me through this process of making a payment! She made me feel like my problem was her problem... I wish all phone calls and other business/personal matters went so smooth! It went so smooth because of her care and knowledge of her job!! I love her and want more like her on a day to day basis!! Kudos to MY Patrice!😊
By Andrea
Response from Pie Insurance· Apr 29, 2022
Wow, thank you so much for the great review! We're thrilled to hear about your experience with Patrice, and will be sure to share your wonderful feedback with her. We're so happy you're a Pie customer!
I called Pie Insurance after hearing them advertise on the radio several times. I received a call back from Zack Airhart and I gave him the information he needed and Zack got right back to me with a quote, which was a better value than what I had had for many years with the same company. I am very happy I made the change!
By JAMES
Response from Pie Insurance· Apr 25, 2022
Hi James, thank you for this five-star review, we're very happy to have you as a customer!
So amazing! I was over paying so much on both my GL, and my workman's comp. They gave me a fast quote and I ended up saving so much money on both of my insurances. This makes me want to go and get more employee's now that I am free from the unfair rates of other companies!
By Danny B.
Response from Pie Insurance· Apr 22, 2022
Wow, thank you for these kind words Danny, welcome to the Pie family!
Michael Brent was fabulous. He was very knowledgeable and helped me get a policy as quickly as he could, he even argued with the underwriters to try to get a better rate.
By Teresa C.
Response from Pie Insurance· Apr 22, 2022
Hi Teresa, thank you for this five-star review and your kind words, we'll be sure to pass them on to Michael!
Audit was very easy to complete. The online system was very thorough and self explanatory and made the audit process simple and user friendly.
By Becky
Response from Pie Insurance· Apr 22, 2022
Hi Becky, thank you for this five-star review! We're so glad to hear the process was as easy as pie for you.
These guys are great to deal with. Very simple and straightforward for something I know very little about. I will be spreading the word. Thx
By Vinnie L.
Response from Pie Insurance· Apr 22, 2022
Hi Vinnie, thank you for this high praise, we're honored to have you as a customer!