PicturesOnGold.comReviews of picturesongold.com

I purchased a pendant from them it is silver and unfortunately it around the stones on the pend

Shopping is easy on this website. I like how easy it is to find the items you want and to upload your photos. However, I have had a quality issue with many of the items I have ordered. I have ordered multiple key chains and necklaces. A number of the key chains have fallen apart. This time I got a lifetime warranty. I think that's the best way to do this.

The little charm is just what I wanted. It’s delicate yet not too feminine if a man were to select a similar charm. Despite the size (a little larger than a dime and slightly smaller than a nickel) it’s very lightweight and I don’t even know it’s there. I bought a chain to go with this but the chain is more delicate than I wanted for daily wear and so I put this charm on my chain alongside my cross and it slipped on easily. Very happy with my selection!

Name appeared a bit smaller than expected.

Good product. Prompt service. But the website lacks clarity on medal/chain sizing.

I had an issue with my first locket and they have fixed the issue and sent one that is perfect! It took some time to get things sorted but I am happy with the outcome.

Here’s a summary of the key issues you faced: 1. Poor Quality: The pendant didn’t resemble the advertised image, with thin gold and unclear details. 2. Bail Issue: Despite your request for a larger bail, it was still too small for your chain, and the company initially tried to charge more for a replacement. 3. Communication Failure: After you requested a refund, they shipped the pendant back with a larger bail without your consent and then went silent when you reached out again I noticed another customer that order a police pendent like I did. States on site if you not satisfy you get 100% of money back. Well after ordering the pendent, and didn’t appear nothing like the picture. The gold is super thin like a razor blade. The details on the pendent, which was a retirement police badge with archangel Michael, wasn’t so clear. Also the bail was too small after I stated in the order to make bail big enough to fix a 3mm to 3.5mm rope chain. Received the pendent bail to small. So I file out form for refund, but once they received, contacted me via text and stated a bigger bail would cost more money. I told them just refund my money. What happen next is crazy. The ship the pendent back the same day they text me. Then received it with a bigger bail which I didn’t have to paid after they tried to charge me. I no longer wanted the pendent and was unaware they were going to ship back. I message the text message and the people stated they will see what happen, but then they went ghost. Never heard back. Metal thin to sell. Just out of $300 plus dollars. Never get me again picture of gold. UPDATE: I contacted POG and resolved the issue. It turns out refunds must be requested by phone. Instead, I opted for an exchange for a 3D print and was satisfied with the outcome. I have updated my rating from 1 star to 4 stars.

I placed an order for two 14k gold double picture lockets with chains for my twin girls earlier in December. I contacted them to make sure that they would arrive before Christmas and they said yes so I went ahead and placed the order. I received the order a few days later and only one of the locket sets was in there. I Contacted Them at their request and they dispatched a replacement right away. Unfortunately it didn't arrive before Christmas but I did get it eventually and the quality was good. I would recommend this company.