PhotographwReviews of photographw.com

They lied with another incorrect tracking number for USPS. Save your money they are fraudulent from China using a Ca address.

I never received my candle trees I ordered on Oct. 22. I paid with PayPal and not sure how or if I can get my money back or get my candles. Guess I have learned a lesson!

I would love to give it zero stars. I haven't received an order placed several weeks ago. Customer service is terrible. I've gotten no response after several inquiries. Don't buy anything from them!

Rating for me is ZERO! Never received product that they claimed was delivered. Hate cheaters. Do not order. Their scam is the first few days they are in complete contact. Then you stop hearing from them and never get a message the shipment is in the US. Tracking says it was delivered one date but that didn't really happen. Read all emails and again they stop contacting you with updates. THEY ARE SCAMMERS and too bad, I was looking forward to ordering the nail polish over and over for gifts for my friends and club members. Lost $44. Will be checking my personal account to see if they are still stealing from me. WOULD LIKE TO REPORT THEM TO WHOMEVER, CAN ANYONE TELL ME WHERE I CAN LIST THEM AS CHEATERS

Ordered on 18 January a set of watercolour paintbrushes and a set of Colour scheme 2 watercolour pearlescent paints. Took exactly four weeks to arrive on 15 Feb and the paintbrushes are really lovely. However, the paints are a big disappointment because although they look slightly metallic in the box, on high quality watercolour paper they give no metallic effect at all. Tried using on their own, as well as separately on top of "normal" watercolour paint, to highlight a few areas. Contacted the company by email on 16 Feb and sent examples of the paintings - no reply as of today so checked PayPal and through their website realised the address I'd emailed was different, so forwarded my email to the address from PayPal. Almost instant reply saying they cannot trace the order or payment and asking me to be patient as systems sometimes take a while to update. Suspect this is a delaying tactic so have used the Report a Problem function on PayPal and let them know the situation, although did say I am prepared to give the seller a couple of weeks. Delighted to say PayPal immediately refunded me for the paints, tax, insurance and postage. Now waiting to see whether the seller will send a prepaid addressed label as there was no paperwork in the parcel and no seller return address, only the Royal Mail one, which is for returning parcels received at the wrong address or received in error. I notified PayPal of that and said I'd expect to be reimbursed on submitting a receipt for postage in the event that the seller does wish me to return the paints, which I am happy to do. As US and UK systems are different, I won't be surprised if they say they cannot send a label and ask me to pay for the postage and then re-claim, which I will do.

Ordered from them on Dec 17. Finally arrived Feb 5. In a flimsy box in a plastic bag…smashed. They refuse to refund my money. I paid $31 and they offered me $3 or told me to return it to CHINA and said return would be very expensive and I should. Accept $3 refund. DO NOT BUY FROM THEM. THEY ARE S SCAM. I will file a claim on PayPal

Over a month since ordering product and last shipping update was 5 days ago. Customer service says to just wait. I paid for Expedited Shipping and they will not return those funds. I contact them everyday for help. The answer is always to wait.

Never received order.