Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
138 reviews
Phoenix GhostsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phoenix is a city with a troubled history and a rich modern culture. On our Phoenix Ghosts Tour, you’ll learn about the city’s dark history as well as hear blood-chilling stories of some of the most well-known spirits and legends that downtown has to offer. Get an insider’s look into the local legends and resident spirits that haunt the streets of downtown Phoenix. Tours are held nightly, rain or shine!
Phoenix Ghosts (phoenixghosts.com) has 138 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 126 reviews with 5 stars · Clear filters
The tour guide was very knowledgeable.
By Cathy A.
Response from Phoenix Ghosts· Jan 7, 2026
Hi, Cathy! Thanks so much for your feedback! We’re happy you enjoyed the guide’s knowledgeable approach. We’ll share your compliment and look forward to seeing you again.
We loved how the tour combined history, architecture, and ghost stories. Our tour guide was very well versed and a great conversationalist.
By Sandman
Response from Phoenix Ghosts· Dec 28, 2025
Hello, Sandman! Thank you for your feedback! We’re thrilled you enjoyed how the tour blended history, architecture, and ghost stories. We’ll be sure to pass your kind words along to your guide. We hope to see you again on another tour!
Very fun tour. Lucas was very knowledgeable!
By Brittany M.
Response from Phoenix Ghosts· Dec 24, 2025
Thanks so much for sharing your experience! It’s wonderful to hear that Lucas made the tour both fun and informative. We’ll pass your compliments along and would love to welcome you back again soon!
Good good good good..
By Muhammad Usama F.
Response from Phoenix Ghosts· Dec 19, 2025
Hello Muhammad, we're glad you had a great time. Thanks for joining, and we can't wait to have you back!
The tour guide was very informative and made the tour fun.
By Jenna O.
Response from Phoenix Ghosts· Nov 30, 2025
Hello, Jenna! We appreciate your review! Happy to hear the guide helped make the experience enjoyable and informative. We’ll let them know. Hope to see you again!
Great tour and guide! Super fun exploring the city and learning about Phoenix’s paranormal history.
By Alexandra Oakes N.
Response from Phoenix Ghosts· Nov 23, 2025
Hi Alexandra! Thanks for sharing your experience! We’re glad your guide made the tour fun while exploring Phoenix’s paranormal history. We’ll let them know you enjoyed it. We hope to welcome you back again!
Lucas was very knowledgeable and accommodating to my schedule. He shortened the walk for me but I didn’t feel like I got shorted at all.
By Amy W.
Response from Phoenix Ghosts· Nov 22, 2025
Hello Amy, thank you for sharing your experience! We’re so glad Lucas was able to accommodate your schedule and adjust the walk without taking anything away from the tour. He’ll be happy to know it still felt complete and enjoyable for you. We hope to see you again soon!
Our tour guides were extremely knowledgeable about the history of the city and buildings that we visited. They were super friendly and even showed us some photos that others took of ghostly sightings at the sites. The only thing that could've made the experience better is if we had been able to tour inside the buildings as well.
By Kristan B.
Response from Phoenix Ghosts· Nov 22, 2025
Hello Kristan, thank you for sharing your experience! We’re so glad to hear that your guides’ knowledge, friendliness, and ghostly photo stories made the tour enjoyable. We appreciate your feedback about going inside the buildings, that’s something we’d love to offer whenever possible. Thank you again for joining us, and we hope to see you on another tour soon!
