Server was the best customer service…
Server was the best customer service I’ve ever had (Dylan) at freehold pf chang. Food was delicious I had the wagyu steak , it was amazing
By Chris
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
602 reviews
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P.F. Chang's China Bistro.
P.F. Chang's (pfchangs.com) has 602 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 191 reviews with 5 stars · Clear filters
Server was the best customer service I’ve ever had (Dylan) at freehold pf chang. Food was delicious I had the wagyu steak , it was amazing
By Chris
I am 75 and I do not like making orders online. I was park at PF Changs’ Aly answered the phone. She was so kind and happy. She took my order and reported it back to me. I went inside and paid for the food. Aly came up to me. I ask to speak to the manager. Lana came over and she was wonderful. She reinforced how great Aly is. Banna worked at take out and brought my food to me. I love P.F. Chang food. I am a Breast Cancer Survivor and it just was nice to have such happy friendly staff helped me Eunice Carol Franklin
By E Carol F.
Amazing staff , amazing food . It was my bday and when I told the staff they brought me a complimentary birthday ice cream . Great good . Dynamite shrimps are just love !!!
By Sal
I went to the Arlington location today. Lacey is an amazing employee. She has a smile and helpful mindset. She didnt know that I had 2 times before today not gotten my crunchy wantons for my soup. When I ordered it she stated I will get you those crunchy wontons. I told her how happy that made me. She was so bubbly and happy. I had previously had a bad interaction and she will be the reason I continue to keep coming back.
By Sarah
Great service! We had Bernard as our server. He was professional, quick to bring drinks, and checked on several times. He also took our pictures! Highly recommend Bernard, he’s an excellent server!!!
By Nadia Z.
Another amazing meal at P.F. Chang's. We really enjoyed the food, the ambiance, and the service. (Thank you Joey!) This place never disappoints.
By Joni S.
Always love our trips to PF Changs. We drive 35 miles to the closest one. Always wonderful service and delicious food
By LeeAnn H.
There nothing that can beat good food, a well made drink in a clean happy environment! This couldn’t all be true without Abel! He is fabulous to work with, has made my family and I feel extremely comfortable and well taken care of, and has allowed for us to create a place to where I can spend time with family away from home. Thank you Abel @ PF Chang, White Plains!
By Eric B.