petwellnessdirect.comReviews of petwellnessdirect.com

Both of our dogs were taking the Critical Immune Defense powder. They ate it no problem twice per day. Gunner started on it with a diagnosis of oral cancer. It may have been started too late for him so I can’t say one way or the other if it helped. Mabel was started on it due to bumps on her body. She was later diagnosed with bladder cancer. She was prescribed Peroxicam which slows the progression. She went on to live a year and a half but then got lymphoma. She only lasted weeks. Mabel’s bumps didn’t shrink or go away. I’m not sure if either fur baby’s life was extended from the product or not. I am not trying to bash the product but wanted to give an honest account of our experience. It may have worked fine for others but just know it doesn’t for all.

This AM I got an email thanking me for "approving" an order, WHICH I DID NOT DO. I immediately emailed back requesting the order be cancelled, saying I did NOT approve this. (This originally was a subscription order, and I was supposed to be able to cancel or delay shipments. Not true today with JUST receiving their email.) I got an email back saying my subscription was cancelled, THEN got another email saying the shipment couldn't be cancelled because the shipper already has my package. Tracking on this order shows the shipper does NOT have my package and "it may take 2 or 3 days for us to receive it from the shipper". Then I got another email saying I can cancel by clicking a link on my invoice, but when I clicked on the cancellation link it just took me to written instructions to click on the link I just clicked on that didn't cancel the order. Then I was told I need to return the product and will be charged $10 for doing so. This product did absolutely nothing for my dog's lipomas, so I suspect the rave reviews re it helping with that problem are fakes. After the lies I experienced today, NOTHING WOULD SURPRISE ME RE THIS COMPANY. All this in a matter of a few hours in one day. I've saved all the emails and a screenshot from the shipping company's website showing they do not have my package.