Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
58 reviews
PetPlateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.
PetPlate (petplate.com) has 58 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 34 reviews with 5 stars · Clear filters
Out of several fresh dog food companies we've tried, my dog loves PetPlate the most. They also offer the most variety of proteins. Quality and presentation look great and consistent, and my dog loves the flavors.
By Josi
Response from PetPlate· Jun 5, 2024
We're honored to be their #1 choice! 💙
Pet plate always shows up like clockwork, my dogs love all of the flavors!!!
By ChipNEve W.
Response from PetPlate· Jun 5, 2024
We love being part of their mealtime! 👅
My Coton, Lilly Belle absolutely loves PetPlate fresh cooked food! She is so picky, that she would literally ignore her food bowl of kibble for days. I tried another brand of fresh food delivery & although she liked at first, started wasting it too. It's been 2 months now & she really gobbles it up! It's very easy to serve & delivered promptly, stays frozen for hours so you don't necessarily need to be home when it arrives. The other brand would thaw quickly & she'd puke sometimes an hour or so after eating, which made me wonder if some packets were spoiled because of thawing. Started PetPlate April 6, 2024 and she still loves it (6/4/2024).
By T. P.
Response from PetPlate· Jun 4, 2024
Woof, Woof, Hooray! This is wonderful to hear. We're so happy Lilly Belle is loving her PetPlate meals. 😍 Sending extra belly rubs her way!
Bentley just didn’t do well with plain kibble. I had ordered petplate in the past for my French bulldogs and they loved it. So I decided to try the chompin chicken as a topper to his kibble. Now he comes running to eat his food. Would highly recommend Petplate as a full meal or a topper
By Shelly K.
Response from PetPlate· Jun 4, 2024
Go Bentley Go! We love to hear about mealtime excitement. 👅
I have two Pomeranians and they both love PetPlate food for the past couple of years. They can’t wait for meal time! PetPlate quality is the best and their packaging is fantastic! If any issues arise they are quick to respond. I will remain a loyal customer!
By Gary R.
Response from PetPlate· Jun 4, 2024
Thank you for this awesome review, Gary! We're so lucky to have loyal customers like you and your pups.🐾 Sending them extra belly rubs!
I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.
By Celwendy E.
Response from PetPlate· Apr 19, 2024
Thank you! Please reach out to [email protected] if you have any questions about your subscription. 🐾
I have 3 dogs. 1 who eat Farmers dog, 1 who eats Ollie’s, and my baby who eats Pet Plate. Out of the 3 Pet plate takes pride in their packaging! I love their reusable/microwaveable bowls, and I LOVE the fact that they offer Venison!
By Miracle G.
Response from PetPlate· Apr 8, 2024
Thank you for sharing and we're so happy to hear this! If your two other pups ever want to try PetPlate, you know where to find us 😉
First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!
By Jennifer M.
Response from PetPlate· Sep 18, 2023
Thanks so much for sharing your experience with us, Jennifer! Best feedback we could ask for 💙 So exciting to hear your Maltipoo is loving PetPlate and sending extra belly rubs her way!
