Still haven’t received order
Still haven’t received order! Advertised as “promised by Christmas “. Thanks for taking my money Pet Party!
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
553 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetParty was founded in 2018 with the goal of providing all animal lovers with the opportunity to wear their favorite fur balls around all day, everyday. Every pair handmade in Oregon by local part time moms and high school students, the quality and turnaround time is unmatched by anything else on the market.
Petparty (petparty.co) has 553 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 26 reviews with 1 star · Clear filters
Still haven’t received order! Advertised as “promised by Christmas “. Thanks for taking my money Pet Party!
By customer
Very disappointed in the customer service. It was falsely advertised that the turnaround and shipping is less then 24 hours. I completely understand it’s a very busy time, however, had I known this would take almost 3 days to ship I would have chosen another shipping method. When I reached out to customer service asking about the status and if I would need to upgrade my shipping, I was told the shipping would be fine. It wasn’t. After two emails and two Facebook messages someone FINALLY answered me. I wasn’t making any demands or being unreasonable, I just wanted an answer.
By Jillyan M.
I’ve been trying to reach anyone to help me out with my orders and I can’t get anyone to return any of my messages. I spent money on something I was so excited about and I am left here with nothing to even show for it.
By Emily H.
Only giving 1 bc I can't post 0. Still waiting for my socks which I paid extra for to rush shipping. No response from email attempts.
By Jen D.
If it would have let me I would not have given you any stars. I received the wrong socks and now I have to wait For someone to get back with me to let me know if I ordered another pair I would get them by Christmas like I wanted them. Very bad way to run a business. Darci Edwards
By Darci E.
I received the wrong product after paying extra money for expedited processing. The seller has not responded to my inquiry as of yet to find a resolution. I am very disappointed with this experience and upset that the unique gift I had planned for Christmas is a total failure. After $60 for 1 pair of socks, I was really hoping for more.
By Candace M.
They came fast. Nice and thick. The problem ? They cropped an otherwise cute dog pic into a weird pic that looks horrible. No returns either.
By Debora Masters S.
I never sighted up for this. I receieved a lot of dbnocios text messages until I blocked every number. You need a new way to verify customers. I have zero pets and was bombarded By what I assume is a scam of done kind
By Hannah M.