Great Business
Great employees. Clean facility. My doggies love their stay!
By Shannon
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 3,586 reviews with 5 stars · Clear filters
Great employees. Clean facility. My doggies love their stay!
By Shannon
Our pups love Pet Paradise! As soon as we turn in the driveway they know where they’re going! So excited I can hardly get them out of the car😊
By Jeff & Penny M.
Great place☺ Everyone is nice and Bones loves to.be with all his friends.
By Mark and R.
I Trust them, they are there to care for a member of my family.
By Skeetergirl
Our pup had his trial day a few days prior to his 4 night stay while we traveled. Everyone at Pet Paradise was WONDERFUL! I watched the webcam on his trial day constantly and watched the staff consistently go over and pet him to ensure he was getting familiar with the other dogs and was comfortable. He left his trial day definitely wanting to come back! Then during our long adventure away we checked in on him and he was always having a good time! I can't give Pet Paradise high enough ratings! We wouldn't trust our fur baby going anywhere else! We are so happy and pleased with the great customer service and care our little man received!!
By Erin
Always friendly staff. Have continuously taken good care of Maggie Mae. We are looking forward to Harley being able to enjoy the experience
By Becky
Best place ever! Each person cares and loves my dog like she is their own. PP Charlotte Airport is second to none.
By Charlene
I cannot say enough how much I appreciate the experience that I had with Pet Paradise- Las Colinas. The staff has always been pleasant and helpful. The facilities are clean. I used the dog day care services with regularity. My dog enjoyed the staff and being that the facility- there were days she didn't even notice that I was leaving. That is the kind of day care experience that helps you feel good about the drop off. I also boarded the dog and my cat. The first time the cat stayed, I walked into the cat room- she was out for play time. Each staff member that came in, the cat would run to them and rub on their legs. Obviously, she enjoyed her experience there. Thank you Pet Paradise Las Colinas- you all rock!
By Kate