Staff is very friendly and accomodating.
Staff is very friendly and accommodating..
By Anna
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 200 reviews with 4 stars · Clear filters
Staff is very friendly and accommodating..
By Anna
Overall great experience. Good feedback on what is happening when we were not there. Sadly, we asked for a dog bath before our return. Dog was wet, but still stinky ....so did the dog only receive a rinse?
By Annick
Our dog's stay at Pet Paradise went very well. We are very satisfied with the care and professionalism of the attending staff. Photos were posted on FB almost every day, allowing us to see the fun our dog was having at Pet Paradise. We will send our dog to you again.
By Dan and S.
Great, clean facility. Super friendly staff and dogs super happy to be there. Only recommendation would be helpful if we received a report card after each boarding stay, so we can see how they did, ate, and felt each day, as new dogs come and go. Thanks.
By Charlotte
Great place to take your dogs. The staff is friendly, and I love that my dogs get tons of playtime. My only "critique" is that I wish they weren't quite so expensive!
By Ami
They were very concerned about the health of my dog. A staff member even called me at home a few weeks after I picked her up to see how she was doing. They gave her lots of love and attention.
By Amy H.
Have only used Pet Paradise twice and have no complaints about their level of care for my girl!
By Valerie B.
Emma seems very happy there, but always very tired and thirsty when she comes home. We suspect that she doesn’t get much sleep there, due to the noise of all the dogs, and for some reason, she doesn’t drink much water. Please make sure she always has plenty of fresh water.
By Connie