Name change
I changed our cat's name from Yuffie to Buffy. No confirmation on name change received and not sure how ownership reads now.
By Marg I.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 645 reviews with 4 stars · Clear filters
I changed our cat's name from Yuffie to Buffy. No confirmation on name change received and not sure how ownership reads now.
By Marg I.
had difficulty registering my macaw as they only list just a few in the drop down box .please leave an option to Fill in the Breed of Pet without the constant error flagging.it would make things easier otherwise my registration looks incomplete..
By C F.
I would like to verify the information entered in more detail. Otherwise easy registration.
By mandy
Easy to use website, valuable services. I was in surprised to learn that I had to pay for the activation of the chip after buying the chip
By Welltimer
Pretty easy to use online. I'd recommend all pet owners use this and sign up as soon as they get their pet to ensure the highest chance of getting their pet back in case the pet gets lost. Vets are notified as well as others registered which increase the amount of people looking for the pet. If someone takes or attempts to keep your pet, and brings it into a vet for any reason, the vets will already be aware of the missing pet and can call authorities right away.
By Jen
I had my fur-baby microchipped quite a few years ago. I thought I had registered it, but upon researching it, I had not. I was able to register his microchip number and hopefully, if he is ever lost, all my information is available. Hopefully I will never have to use this service.
By Bonnie T.
Relatively easy to use and do so with confidence. I would use Pet Key again, if needed
By Michael D.
Everything that I have experienced is positive. Fast shipping. Easy ordering. One thing that I'd recommend is to have different sizes of dog tags. The one I received is too big for my dog to wear.
By Toni F.