Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 276 reviews with 3 stars · Clear filters
The county shelter I adopted my dog from stressed lifetime registration of microchip was to be free. I was not able to register the chip without paying $45 after several attempts. Very disappointing.
By customer
falsely advertises free registration and then charges you to maintain it. ID tags take 2 weeks to ship
By customer
I think the device was TERRIBLY EXPENSIVE for what it is, and on top of that the implant procedure is so easy, shouldnt be So expensive either.. It will only help out if an HONEST PERSON finds your lost pet. Does nothing if a theif takes it. Im glad he has the chip, and do feel a little more secure that he has it, with ability to be Identified if he's lost. The cost prohibed me using this service in the past. Hoped it would come down over the yrs.
By Elizabeth
As far as your product goes, I’m very satisfied. As far as my ability to know if this is what we wanted for our dog, a little bit of a different story. It was explained to us, at the time we adopted our dog, to just go on the site and register the microchip. We go on the site, and was told we had to buy the product. It’s my feeling that since we didn’t have a choice of whether, or not, that the chip was put in to start with, it seemed “tacky” to effectively make the technology work, in the event that our dog needed to be traced, that we had to buy your product. I am a strong advocate for your product, but there should be some kind of way to register the microchip in the owners name without buying the product. If he was traced, the microchip would be worthless to assist someone in the dogs return.
By customer
We bought into the chip idea and the vet helped us but we didn't know about the fee charge until we went to register the number. We should have been aware of this prior to the actual useage.
By customer
Thank you so much, I am glad that I did this
By customer
I love the idea of having my girl chipped so if she’s ever lost I have the best chance to get her back. My kinda issue with the registration is that it doesn’t tell you that you’re done that you’ve completed the registration. It was confusing to me and I hope that I competed it all And my girl is safe. Thank you
By customer
I was surprised that I had to pay for registration. My other dogs that were microchips I never paid.
By customer
