very helpful
very helpful
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 4,418 reviews with 5 stars · Clear filters
very helpful
By customer
I ordered my dogs tags and I am very happy with them. There are many dogs by me that are lost. I am always worried about my dogs taking off. The people that live in South Carolina are fantastic. They always look for the dog and cats owners. With my tags if my dogs got lost. They can call and find me. I am very happy with your product.
By Lisa M.
There was some miscommunication between myself and Pet Key after I purchased a lifetime subscription for my newly rescued dog. This was resolved by a phone call from Pet Key and I am pleased with the attention that they gave to my concerns. I was given a contact name and phone number should I ever have any immediate need to contact them.
By John
Response from Petkey· Jan 29, 2019
Hello, Our records indicate that we did attempt to contact you by phone and you answered but then hung up or were maybe disconnected. We tried to return your call again but there was no answer. We will be happy to follow up again to make sure we can help you with anything you might need for your pet.
The representative that I talked to was very helpful. She was able to address my questions and meet my needs.
By customer
Easy customer service
By customer
Easy to use. A great way to keep your pet safe.
By Lisa
excellent customer service
By Judy K.
Excellent product to feel secure about your pets.
By Larry