Had trouble putting photo in.
Had trouble putting photo in.
By Dog L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 645 reviews with 4 stars · Clear filters
Had trouble putting photo in.
By Dog L.
So far so good. I registered my baby and the staff was very polite
By customer
Very friendly and compassionate Turn around time and service expectation well communicated.
By customer
Haven’t had to use it so I can’ say
By Doug and Kathy L.
Hey were quick and no problems with setup. Wish i had easier access to products like collars
By Toni W.
You have an old picture of my dog Teddy, from the previous owners and it is so bad one cannot tell what he looks like. I sent two new pictures, but they were never put on the site. Very disappointing. So, what use is it to use your service? Tracy reached out to me immediately and I sent 2 more photos. Don’t know what happened, but she has told me his new photos have been posted. I am sure I will be very happy when I figure out how to look at them.
By Diana C.
Response from Petkey· Jan 31, 2020
I reached out to you directly to get your dog's photo updated. It's no problem - we can get this updated for you.
I gave 4 out of 5 stars. I would of given 5. The only reason I didn't is that I made a purchase and I didn't receive what I ordered and it's been over a month now. I called and let them know that I Hadn't received my order and I was told that I should have it by Monday January 13th, still nothing. I made the purchase in December 9th of 2019. Now I have to call back to see why I haven't received my purchase.
By customer
Price is high.
By customer