THEY WERE VERY HELPFUL AND POLITE
THEY WERE VERY HELPFUL AND POLITE
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 645 reviews with 4 stars · Clear filters
THEY WERE VERY HELPFUL AND POLITE
By customer
Helpful and very friendly service. The only recommendation would be to have an online method to make payments for pet ownership transfers. I had to make an over the phone credit card payment which is not the safest method for customer information being protected.
By customer
Good service. Only complaint I had was that I could not give the exact breed for my dog. She is a Pit Bull mix, and I couldn’t select that nor could I change the selections.
By customer
It was a good experience.
By Frances R.
I adopted a dog that was chipped by her previous owner and my vet provided the PetKey name so I could update her owner information. It did not take long to get done which made the experience a good one.
By J. C.
Nothing to really share because my dog hasn’t been lost yet. I don’t like the fact that I had to pay after I paid to have the chip put in, but I did. I didn’t see the discount until after I had already paid the full amount. Before you pay make sure you read everything
By Aust100
Nice having this service
By customer
I would like to have had a very clear confirmation number of my pet's chip being registered. I wasn't 100% sure the registration had gone through.
By Deb M.