If lost
Haven't had to use it yet
By T'Challa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 645 reviews with 4 stars · Clear filters
Haven't had to use it yet
By T'Challa
Since my cat hasn't gotten lost, it's hard for me to review PetKey. However, the set up was super easy!
By EN
Sign up was easy. Hopeful I will never need to use the service. If I do, I will be more detailed in my review
By customer
Great Information from representative.
By customer
It was easy to remove the name of a cat (deceased) and add my new kitten's name and info. I have never had need for the lost pet feature. My cats are indoors only.
By Robin B.
Thankfully I haven't had to use it. I am relieved to know that if my cat got lost I could find them.
By Linda H.
I was a little disappointed in the need to pay a monthly fee for the service. I don’t want more emails, ads and span filling up my inbox.
By customer
awkward to get on smll collar.
By customer