DELAYED SHIPPING
chewy delivers overnight...you said it would deliver the next day also..but it was deliver the day after that
By GLENN K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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chewy delivers overnight...you said it would deliver the next day also..but it was deliver the day after that
By GLENN K.
Shipments are always on time but Everytime I order, the price goes up.
By SEAN S.
It takes too long to receive order and if it was a Chewy order that wouldn’t be an issue.
By lharrisonio
I really love petflow, but the recent partnership with Zak George has left a bad taste. It’s one thing to sponsor a trainer, however, when you go as far to say that using tools like prong collars, chains, and ecollars shouldn’t be used on dogs, you offend many of your customers. Me included. Just because Zak chooses to use different tools doesn’t mean that those using tools Zak disagrees with mare harming their dogs or are wrong for using them. Maybe reconsider your message. Do your research on all the tools available and how they can be used to save dogs lives. We should be supportive of people who take the time to train their dogs.
By MEAGHAN V.
I am still waiting on a shipping label to return an item.
By Mark
I was happy with finding the food I wanted for my puppy. Like the auto ship option. Was not satisfied with the silicone cola psi le bowl...it cracked after two uses!
By COLLETTE S.
Your prices are good, service is good, but you send TOO DAMN MANY EMAILS!!! I have one cat that I order food from about every three months and I get an email almost every day. I'm going to unsubscribe because of that, and will probably end up getting my next bag from someone else. Please leave me alone!!!!!
By Nonya B.
I don't like getting emails every day
By Shauna