Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Petflow is so on top of things! Perfect company. They make it easy on the consumer...plug in your pet‘a info and vet’s info and that’s all you have to do! Fast delivery, great packaging, and so many options. I love it!
By Robby O.
Petflow has always delivered on their promises! I will continue to be a customer..
By JEAN H.
Shipping was extremely fast and the package was not damaged at all in shipping. Important when your order consists of several bags of crunchy dog treats.
By Judith C.
Easy to change or add an autoship. Good prices and wide selection and, fast delivery.
By LOUISE T.
Excellent dog food & super fast shipping at great pricing. I highly recommend PetFlow.
By M.Cox
Great help when I needed it
By JONI N.
Petflow.com always has what I need in stock and the shipping is super fast. My order always arrives the day after its shipped.
By B C.
Because my order was delivered but possibly stolen an pet flow resent my order it was dog costumes for mardi gras parades an that was just so kind
By DEBRA D.
