Great service
Great service
By ILSE W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Great service
By ILSE W.
Great service and shipping. Thanks so much for providing all our pets needs.
By DEAN S.
As always, ordering was easy and follow-up communication in phone call was very helpful. Food delivered promptly-- all good.
By RICHARD C.
Have subs subscriptions for supplies that are easy to change dates ans change what I need
By KatZ
Great service and very prompt delivery! Definitely will use again
By CATHERINE M.
I always get my order on time and the product is right. I did have a delivery one time where the bag was dsmaged. I called and your call taker took care of the issue and sent out another bag.
By JACKIE R.
Great service!
By Margaret Rivers M.
Placed an order for cat food and litter. Apparently UPS said they delivered both boxes and only delivered one. Called customer service and they immediately sent out the second box, no questions asked.
By KENNY F.