I received my order promptly and the…
I received my order promptly and the special has helped my special pal loose weight and feel better
By customer R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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I received my order promptly and the special has helped my special pal loose weight and feel better
By customer R.
I love petflow. They have the best customer service and such fast delivery! Prices are pretty good too. I do wish you offered more discounts to those of us that have auto delivery. I can at least order separately to get an occasional discount. But regular deliveries would be huge help, if discounted. Also, it would be nicer if i could cancel my autoship online, instead of calling. Sometimes we go elsewhere as we often receice a 3, 10, or$15 coupon. You guys are so convenient to order from.
By TERRI H.
Extremely convenient. Lots of choices. The only time I had to deal with customer service due to an order error on my part readily available and extremely accommodating. Why not five stars? I’m a tough grader.
By tcjc
We received our shipment with everything in it, but the box had opened and had to be taped up. We had 25+ pounds of food and toys in it, so it probably could have been packed more securely.
By LYNNE Z.
The only issue is trying to change the products in a scheduled order. You hav to call. You should be able to do it online.
By CATHERINE B.
My first order so far so good. Great selection good prices quick ship. keep up good work.
By LAURIE D.
Excellent prices, fast shipping, and great selection.
By JOSHUA S.
Quick delivery.
By Perry G.