Great prices but exceptional customer…
Great prices but exceptional customer service
By Ray C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Great prices but exceptional customer service
By Ray C.
Happy with delivery of my cat's food.
By JC
Quick delivery ! Good products !!
By BETTYANN C.
Just the best, in product and service.
By Haley
The customer service was good but my order that was delivered was wrong when I called they would send out another order and pick the other up wrong one but haven't received my new order and wrong one still sitting on the porch
By RENAE M.
Best price and free shipping with quantity. Good experience.
By Sophie’s F.
I like the way PetFlow has what I need and delivered all my dog and cat food just when I need them.
By Martha W.
Easy! Affordable! Quick!
By GREGORY G.