First time customer
First time customer. Great experience.
By BW
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
First time customer. Great experience.
By BW
Fast shipping. Great customer service!
By JENNIFER K.
web site is easy to use. shipping was quick. great experience
By janie
Inspite of the current circumstances we recieved our dog food very quick. We will definitely use it again.
By PATRICIA B.
In the time that we’re living in right now this website is handy as it can be! Wanna thank all the workers that make this possible
By NAIHOMIE L.
Easy to use website and quick shipping.
By Catguy
PetFlow always has great stuff for my pets, has great customer service, and communicates with customers through the ordering and shipping process.
By Karen
Dog food came in a timely way. I will continue ordering.
By JUDY V.