Prompt professional service
Prompt professional service. Customer service helped with an issue I had creating my account. Once again very professional and helpful. I will certainly be trading with PetFlow in the future.
By JAMES W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Prompt professional service. Customer service helped with an issue I had creating my account. Once again very professional and helpful. I will certainly be trading with PetFlow in the future.
By JAMES W.
Ease of ordering over the phone. Nice workers.
By SUSAN C.
Great prices and fast shipping
By MICHAEL T.
Awesome customer service! Product arrived quickly!
By GEORGIA E.
They had the items I needed and quick shipping!
By JULIE R.
LOVE, LOVE, LOVE THEM, ALWAYS SHOPPED AT CHEWY, BUT SINCE THIS VIRUS, THEY SEEM TO BE WAY BEHIND ON SHIPPING. JUST WISH YOU HAD MORE ITEMS THAT I AM USED TO BUYING FROM THEM.
By KATHI G.
Good service
By SHIRLEY B.
Great Service at a GREAT Price! I will be a forever customer with PetFlow!
By Alana B.