Petflow is our #1 source for everything…
Petflow is our #1 source for everything for our dog. Speedy delivery and good prices
By GAIL S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Petflow is our #1 source for everything for our dog. Speedy delivery and good prices
By GAIL S.
Excellent products and fast delivery. Their customer service representatives are so helpful and friendly.
By TAMMY
I didn't know that Fromm Gold was so difficult to get, but I reached out to you and got my 5 little bags to send home with my puppies! Very grateful to you. Thank you so much!
By WENDY N.
Love that products are always well packed to avoid any damages to cans and bags of pet food.
By MARGARET H.
First time ordering, good experience. Food came fast.
By CHERYL L.
Pet Flow did everything possible to help get my dog’s prescription food delivered. Great customer Service!
By Kaytee
Shopping with PetFlow is super easy. I like that I can text customer service with questions. Thanks, PetFlow.
By Emily F.
Great customer service!
By DAUN L.