Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
After not being able to get my dog’s rx diet food from another online pet store, I was so grateful that PetFlow had it in stock! Once you got the rx from the vet, it was shipped right away and I received it a few days. Thank you, Pet Flow, for taking away some of my stress during these very stressful times.
By SUSAN R.
Crazy fast delivery amidst all the covid 19 Issues!!!! This special food was out of stock every where, but they had it!!!!
By HEIDI P.
PetFlow carries many varieties of FROMM dog food which is difficult to find and they get your order to you quickly. At most it takes 2 day and it is free. Wonderful website
By TRACY L.
Well stocked shop as well as dependable shipping; great customer service!
By BRUTUS R.
Easy to keep my dogs food in stock through subscriptions. Always get a reminder plus shipping is fast. Wide array of products and usually have anything else I’m looking for. I love being able to add items onto my subscription for one time orders.
By Be S.
I was amazed at how quickly our order got here. It's not often we get product sent so fast. I plan on using PetFlow for all our dog's needs.
By STEVEN
First time using Petflow, the setup is easy and efficient
By PATRICIA Y.
Easy to maneuver through the website. Quick shipping
By Barbara W.
