Great Customer Service!
Great Customer Service!
By ANITA J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Great Customer Service!
By ANITA J.
User friendly website and very prompt delivery.
By FERNANDINA N.
From ordering to final delivery the process was flawless.
By DORIS W.
No problems at all.
By Sandy D.
Great customer service. Great getting items shipped
By JANICE B.
Good price on puppy food and fast shipping.
By PATRICIA R.
My products were delivered promptly I did not have to a week or two. PetFlow gets a thumbs up from me.
By TRINIDAD G.
Very easy to order and quick delivery. I cannot find the dog food I prefer for my pet so it is reassuring to know I can order it from PetFlow and never have a problem.
By SUSAN C.