Items wanted
Had what I wanted at a good price
By DEBORAH W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Had what I wanted at a good price
By DEBORAH W.
We love our new dog crate. I was worried it would not get here in time but found it to ship quickly, arrived before our adopted dog did. Thank you!
By Andrea
Terrific service, great product inventory, speedy delivery, excellent pricing - and with every purchase, they donate a bowl of food to animals in need. This is a company with compassion. Thank you, PetFlow!!! We need more of you in the world.
By Tasha
My order always arrives very swiftly from Petflow, and has always been 100% accurate (not so true for me when I've ordered from other online pet supply businesses)
By Woodstock G.
Ships on time. Great prices. And even better customer service.
By Jessica D.
Excellent service. The specialized dog food needed for my pet was delivered when other companies were unable to fill the order Thanks
By MICHAEL M.
Stuff came quick, dogs thank you. Sad thing is about a day after I ordered it one of the dogs ruptured his ccl and can’t run and play that makes us both sad , he loves to fetch and play tug of war.
By Tammy
I have ordered my dogs food, treats,tots and supplies from Pet Flow for many years. Their customer service is superior. I’ve never had a bad experience. Product quality is also the best.
By Barbara G.