Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
My first order was a little delayed, but I think that may have been the shipping company. My second order was easy and timely. I appreciate that you have a hard-to-get food for a diabetic cat. Thank you!
By Alison H.
Great products great service fast shipping
By Elizabeth G.
Always easy to find what I need on the web sight And since I feed Nutra Source to all my Show Dogs, and recommend it to all my puppy buyers. It is so nice to be able to recommend the Pet Flow sight for them to buy their dog food needs. Especially now with all the pet food stores closed
By STACEY D.
Convenient, expansive list of items from the best suppliers, customer service is top notch, easy to order, auto ship and free delivery are a bonus!
By Karen T.
Great dog food! This saves us an hour trip to the only pet store near us that carries the orijen pet food and also an hour back home! We have fed our lab Orijen since he was a puppy and dont plan to change that. It has been great for him and he loves it. Shipping was quick too.
By KATELYN A.
The prices are pretty good and the shipping is very fast. Wish that they had more coupons for discounts.
By Tom P.
Quick and easy. Fast shipment. Carried the brand of dog food I needed.
By MELISSA K.
I ordered a lot of toys. The quality and price were excellent. The delivery was fast! Will use this company, from now on.
By KATHY T.
