Delivery in less than a week.
Delivery in less than a week.
By BG
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Delivery in less than a week.
By BG
Customer service is always GREAT...wish the prices were a bit lower or there were more promo codes/ways to save (other than auto ship). Thanks, Pet Flow!
By Z C W.
My Peflow shipment is always on time. But the boxes are consistently damaged by being overloaded and not sturdy enough. Often the shipping service has had to tape the boxes back together because they have burst open. I realize that the shipping is discounted. But I would pay more to have sturdy boxes with my products intact.
By Kathy
I changed to PetFlow when the other company I've been ordering from did not have my items in stock twice. Quick shipping. Reasonable prices.
By customer
How about free shipping for under 50.00 More like 35 minimum
By sheila
The prices are good, but not great. Free shipping makes the difference. You are always pushing subscriptions. I received an e-mail about 25% off any order over $100. Nowhere did it mention I had to enter into an obligation, my term for subscription, to receive it.
By GREG D.
It’s important to me that my pets food is always available. Petflow makes that possible. Ordering is easy, and they verify and ensure to protect your identity to prevent fraud.
By CEE B.
Easy to order, prices comparable. Delivery was quick but my box was very damaged. Looked like it fell apart and retapped and was not very well done, I could see what was inside. Thankfully all items were ok.
By SHARI B.