products & shipping
I was happy to get all products ordered in one ship, ment come in the same box instead of multiple boxes. All items in the box were in perfect condition.
By shari
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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I was happy to get all products ordered in one ship, ment come in the same box instead of multiple boxes. All items in the box were in perfect condition.
By shari
Great price, Easy ordering, great shipment tracking and customer service
By J C.
Our puppies are always happy because of your shop. You have such a good selection of goodies. They are affordable too. Keep serving love for our fur babies.
By Jerry C.
Another satisfied customer
By Robert
I had ordered several things. Nice selection, lots of healthy choices. Prices were reasonable. Everything came exactly as ordered. It all arrived together. The shipment was well packed such that it arrived in perfect condition. Merchandise was exactly what had been presented on the site, so no unwanted surprises there. I will be happy to order from this company again.
By Debbie H.
I looked everywhere for the silicone pet food mats and PetFlow was the only company that had them. The price was fantastic and the shipping was free and arrived when promised.
By Twinkle
Items are delivered quickly and in good condition.
By Lulu
I LOVE Petflow. Have been using them for years and will never go back to shopping the old fashioned way again. So convenient.
By Shawn