Great Customer Service
My dog treats arrived damaged in the package. I called customer service and a new box was shipped to me immediately! Thank you!
By DC
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
My dog treats arrived damaged in the package. I called customer service and a new box was shipped to me immediately! Thank you!
By DC
Found a favorite food in a large size at a great price
By Terry W.
You have the cat food my kiddie eats at a reasonable price with speedy delivery. Thank you!!
By DIANE M S.
Great pricing, fast shipping and zero hassles.
By JOHN B.
Customer service was great. Shopping was easy. And my pup got his order the very next day. Having part of your purchase go to help animals is a bonus. They have a customer for life.
By Happy C.
Superfast service, great products, fair price...
By Randall Tom (.
It was easy to order, arrived quickly, with very competitive pricing.
By customer
Order was quick and correct. Will definitely order again
By Richard Idzik / Melissa I.