Great experience
I had no problems stopping my order. My Breeder wanted me to get a different food.
By MICHELLE B.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
I had no problems stopping my order. My Breeder wanted me to get a different food.
By MICHELLE B.
Petflow rocks! They resolve issues quickly and ship super fast, I usually receive my order the next day..
By JULIA S.
Very reliable service and good prices!
By SIGRID P.
Exceptional customer service and delivery time! They always have the products I need for my dog. Love Petflow!
By Anne H.
We have bought two of our furever dogs food from petflow and have been very satisfied with delivery, customer service and most of all our dogs are satisfied!
By LAURETTE M.
Order was as described and arrived quickly.
By Harold
Pet Flow has always given me great customer care. Their shipping speed is very fast. They take great care of my pet needs.
By TINA H.
Great experience with Petflow. I had never used or heard of them but discovered that their prices were less expensive than the large companies that I normally order from on a high volume Supplement that one of my cats requires for life. The delivery came quick and was packed very well!
By AlohaDeals