Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
I’ve been using petflow.com to order my dog’s food for a couple years now. It’s so easy and convenient! I love the fact that I don’t have to make a special trip to the store to get my dog’s food, and I can change how often I get it shipped to my door anytime I want. I definitely recommend petflow.com and they have earned my trust for sure.
By JON H.
Everything was perfect. No problems at all. Happy dog!!
By Sue
Items were as described, packaged well and arrived timely. The website is easy to navigate and has great features. They have my brand of pet food when others don't, which is great.
By Robin_ET
Great service. I wish I could say the same of Fedex as they screw up my delivery every time.
By D V.
Reasonable prices. Healthy food which my dogs love. Good service
By Pat
It was great that you checked with my vet about the food I ordered. It was the wrong one and without that extra step my fur baby would have had the wrong diet and might have put his health at risk! Thanks again! D. Garcia
By DARLENE G.
Great company!!!! Fast shipments
By DAWN A.
I placed a order it got here within a couple day's everything was there and good . I was very pleased. Thank you y'all are awesome !
By BARBARA M.
