Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Easy to find the product i needed. Very fast shipping.
By Nikki L.
Response from Petflow· Jan 19, 2026
Thank you for the great feedback. We’re so glad you found what you needed easily and that your order arrived quickly. We truly appreciate you choosing Petflow.
East to order online, good product selection and quality.Very good delivery service
By Joshua E.
Response from Petflow· Jan 19, 2026
Thank you so much for your continued support. We’re happy to hear you’ve had consistently good experiences with our product selection, ordering process, and delivery service. We really appreciate you taking the time to share this with us.
have great products at great pricing! and very fast shipping!
By EAF
Response from Petflow· Apr 29, 2026
Great products, great prices, and fast shipping, that is the trifecta we are always going for! Thank you for the kind words and for shopping with Petflow!
The auto ship is always right on time. Great selection of pet products. And the only place that carries my dog food, that I could trust to have it. I always shop here first for the dawgs! Thank You!
By Karen
Response from Petflow· Apr 29, 2026
We love this so much! Always on time, great selection, and carrying the food your dawgs can count on. That is exactly what we are here for. Thank you for always shopping with us first!
Always there when I need it!
By CR S.
Response from Petflow· Apr 29, 2026
That is exactly the reliability we strive for! We are so glad we can be a consistent source for you and your pets. Thank you for the kind words!
We can depend on PetFlow to meet our needs
By Wayne L.
Response from Petflow· Apr 29, 2026
Being dependable for you and your pets is something we take a lot of pride in. Thank you for trusting us and for taking the time to share your experience!
Their website is easy to navigate, add items , auto ship favorites, and update delivery dates.
By LESLIE B.
Response from Petflow· Apr 29, 2026
We are so glad the website is working well for you! Being able to easily browse, set up autoship, and manage your delivery dates is exactly the experience we want every pet parent to have. Thank you for the feedback!
Good prices, good customer service, easy order process.
By JOAN G.
Response from Petflow· Feb 9, 2026
Thank you for taking the time to leave a review. We are happy to hear you found good prices, helpful customer service, and an easy ordering process. We appreciate you choosing Petflow.
