Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
been with PetFlow for many years. Products are fabulous. Shipping is good and selection of holistic foods is top shelf.
By HOLLY HENRY W.
Response from Petflow· Nov 7, 2025
Thank you for being such a loyal customer! We’re thrilled to know you’ve enjoyed our products, shipping, and holistic food options over the years.
You have the product I need at an affordable price and the Auto Ship feature ensures that it arrives on my schedule. No complaints here...
By Scott J.
Response from Petflow· Nov 7, 2025
We’re so glad to hear our auto-ship feature makes things easier for you! Thank you for trusting us to keep your pet’s favorites arriving right on schedule.
We love our monthly deliveries very. It's been great and our dogs love their non rawhide sticks. Thank you!
By Winona
Response from Petflow· Nov 7, 2025
That makes us so happy to hear! We love knowing your pups are enjoying their treats and that our monthly deliveries have been working well for you.
Always comes when they say ,like the auto ship
By RICHARD K.
Response from Petflow· Nov 7, 2025
Thank you for sharing! We’re thrilled that your auto-ship orders arrive right on time, it’s great to know the service has been dependable for you.
I find the prices competitive. If not the best and the delivery services incredibly fast. Thank you so much for caring for my fir baby!
By Barbara M.
Response from Petflow· Nov 7, 2025
Thank you so much for your kind words! We’re happy to hear you’re pleased with our prices and fast delivery. Give your fur baby some extra pets from us!
Pet Flow ships automatically!!
By JUDITH
Response from Petflow· Nov 7, 2025
We love hearing that! It’s great to know our automatic shipping makes things easier for you. Thank you for being part of the Petflow family!
Easy to order and find what I need. Nice packaging and delivery too. I have had deliveries from other companies and the packaging is so torn up I was surprised the items made it!
By iamasunlover
Response from Petflow· Nov 7, 2025
We really appreciate your feedback! It’s great to hear you’ve had a positive experience with our packaging and deliveries. We’ll make sure to share your kind words with our team.
Excellent food and great service. Thank you so much!
By Marius R.
Response from Petflow· Nov 7, 2025
We’re so glad to hear that! Thank you for your kind words and for trusting us with your pet’s food and care.
