good service
delivery was as stated, very quick. I am hoping the automatic delivery will work
By susanne I.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
delivery was as stated, very quick. I am hoping the automatic delivery will work
By susanne I.
I love the online ordering and how the shipping works. I think the prices on stuff is a little high. I hope you guys can lower that.
By Jonathan G.
The website makes ordering very easy.
By Ruthie S.
Like the service from Petflow. The only negative thing I have is that the last shipment of canned dog food had a greasy film all over the tops of the cans. The expiration date was fine and the inside of the can was fine, but the film on the tops of the cans was most unappealing.
By E Z.
very happy with service. I called and the food showed up
By Janet A C.
I asked that my order of 2 bags of dog food be shipped next week. But, it just ARRIVED today, much earlier than I requested. I indicated on the order to be shipped next week, but it didn't happen. I am left to wonder why?
By Charlie G.
I like buying my pet food in bulk from PetFlow. It is convenient to have it delivered and I really appreciate being able to schedule the deliveries so that I never run out. The prices are competitive and the selection of products is terrific .
By Shen S.
very fast and good service. Love the convenience. Only downfall, Why does shipment not ship from my state to me?
By Anita F.