Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
13 oz cans of 9-lives cat food purchased regularly thru petflow. (when in stock)
By Bonny G.
Response from Petflow· Nov 7, 2025
Thanks so much for your continued support! We’re happy to keep your cats fed and appreciate your patience when stock runs low.
My order arrived fast and everything was good.
By VICTORIA S.
Response from Petflow· Nov 7, 2025
Thank you so much! We’re happy to hear your order arrived quickly and everything went smoothly.
Service is great. Shipments are packed and shipped and received in good condition. Would like to be able to call Thank you
By Nancy M.
Response from Petflow· Nov 7, 2025
We really appreciate your feedback! We’re glad to know you’re pleased with our packing and shipping. We’ll be sure to share your note about phone support with our team.
Easy to order, timely receipt of a product as advertised.
By Rose
Response from Petflow· Nov 7, 2025
Thanks for sharing this! We’re so glad ordering was simple and that your product arrived right on time.
Easy subscribe and save program, which allows flexibility in adjusting dates up and back as needed.
By Regina
Response from Petflow· Nov 7, 2025
Thank you! We’re glad you find our Subscribe & Save program convenient and flexible, it’s great to know it’s working well for you.
Great communication, tracking, and auto-ship is always on time.
By CASSIE
Response from Petflow· Nov 7, 2025
We really appreciate your kind words! It’s wonderful to hear our communication and auto-ship service are keeping things running smoothly.
good prices with a product delivered to my door
By Customer
Response from Petflow· Nov 7, 2025
Thanks so much for sharing! We’re happy you’re enjoying great prices and the convenience of home delivery.
Being able to find a company that carries our 3 furbabies food, AND have it delivered to our door, is an absolute blessing!!
By KIM C.
Response from Petflow· Nov 7, 2025
Thank you so much! We’re thrilled to hear we can make life a little easier for you and your three furbabies. That means a lot to us!
