Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Petflow online ordering is always fast and easy. Also the chat agents are quickly available and solve any issue in a snap !
By MICHELE A.
Response from Petflow· Nov 6, 2025
Thank you for the kind words! We’re thrilled you find our site and chat support fast and helpful.
Great web site and speedy delivery with notifications.
By Tom
Response from Petflow· Nov 7, 2025
We really appreciate this feedback! It’s great to know you find the website easy to use and the delivery updates helpful.
Fast shipping, always has what I need.
By CAROLANN B.
Response from Petflow· Nov 7, 2025
Thank you for taking the time to share this! We’re glad you can always count on us for quick shipping and reliable stock.
On time and good customer service
By DENISE M.
Response from Petflow· Nov 7, 2025
Thank you for sharing this! We’re happy to know your orders arrive on time and that our team has provided great service.
Always reliable. Excellent customer service!
By ADA M.
Response from Petflow· Nov 7, 2025
We really appreciate your kind words! It’s wonderful to hear that you can always rely on us and our customer service team.
Easy to order; Quality product that arrives on time.
By Lisa
Response from Petflow· Nov 7, 2025
Thanks so much! We’re glad to hear ordering is easy and that your products arrive right on schedule.
Have been very happy with scheduled delivery.
By AUDREY M.
Response from Petflow· Nov 7, 2025
Thank you! We’re so glad to hear you’re happy with your scheduled deliveries.
Great service every time!
By Maria
Response from Petflow· Nov 7, 2025
We really appreciate this! It’s great to know you’ve had consistently positive experiences with us.
