All good
All good! Fast and inexpensive.
By WILLIAM
Response from Petflow· Nov 6, 2025
Thanks so much! We’re happy to hear everything went smoothly and that you’re pleased with the service.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
All good! Fast and inexpensive.
By WILLIAM
Response from Petflow· Nov 6, 2025
Thanks so much! We’re happy to hear everything went smoothly and that you’re pleased with the service.
Excellent and reliable!
By Steven
Response from Petflow· Nov 6, 2025
We love hearing that! Thank you for your trust and for taking the time to share your feedback.
Consistency
By DEBORAH S.
Response from Petflow· Nov 6, 2025
We appreciate that so much! Thank you for recognizing the consistency we strive for in every order.
They are always on time with deliveries! I think they are a great company, great customer service too; if you ever need them.
By Rose O.
Response from Petflow· Nov 6, 2025
Thank you for your kind words! We’re happy to know our team and timely deliveries have made a great impression.
I think this is a really good company and have been buying their products for years. I didn’t understand on our last order why there were failed delivery attempts. You have my address on file I’m sure because there has never been a problem in the past. Eventually we received the items and no problems occurred. I hope such confusion will be eliminated on our next order. Thanks.
By Hank H.
Response from Petflow· Nov 6, 2025
Thank you for your loyalty and for sharing your experience! We’re sorry to hear there was confusion with your last delivery, but we’re glad everything arrived safely. We’ll continue working to ensure smoother deliveries moving forward.
Shipping is always fast. Discount for auto ship is nice too. Great company!
By Lisa Horvath W.
Response from Petflow· Nov 6, 2025
We love hearing that you’re enjoying the convenience and savings of auto-ship! Thank you for your kind words and continued support.
Responsive and personalized support
By WALTER C.
Response from Petflow· Nov 6, 2025
Thank you so much! We’re happy to hear our team was able to provide personalized support that made a difference.
Reliable, fast service. Easy to update the auto delivery orders.
By Laura S.
Response from Petflow· Nov 6, 2025
We really appreciate that! It’s great to know you find our service reliable and easy to manage.