I thought that the price was high…
I thought that the price was high compared to the vets office other than that the experience was good
By KRISTINE A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
I thought that the price was high compared to the vets office other than that the experience was good
By KRISTINE A.
I was very happy to be able to find a food item that I needed that was sold out on Chewy, Amazon and all of my local pet supply stores. The only reason for the 4 stars instead of 5 was the delivery notifications. I understand delivery delays especially right now but I received 4 different notifications regarding when my items would ship/arrive that I began to think I might have possibly been scammed especially since you were able to get me what I wanted when no one else could. Happily I was wrong!
By BETH C.
I have been pleased in the past with available dog foods, treats, toys, etc. and delivery. I have experienced a lot of "out of stock" items that I have on "auto-ship". I have had to buy these items on my own else where.
By Amber C.
Can someone contact me? 281-222-0505
By Mahzad M.
Had products I couldn't find any other site!
By JAMES P.
Excellent service but not a wide enough range of dry dog food.
By David P.
First and foremost, Petflow is the only company that seems to specialize in carrying products that you cannot find in most pet stores. I love the options and will continue to shop with Petflow to find the products needed. Communication is key, my order was not readily available at one location but they ensured it was delivered on time by another location. No complaints here! Appreciate the email communication for status.
By JL
My only complaint was that a few of the delivered cans were dented. It’s probably not a big deal, but honestly I would never purchase cans in a store if they were dented.
By James