Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
Im a loyal customer because of the consist positive experience. Petflow has high-quality products & excellent customer service. A rare find in today's business world.
By MARY N.
Response from Petflow· Nov 6, 2025
We’re so grateful for your loyalty and kind words. It means a lot to know you trust Petflow for both quality products and dependable service. Thank you for being part of our community.
Always great. Quick delivery.
By Kim
Response from Petflow· Nov 6, 2025
We’re so glad to hear you’ve had consistently great experiences with us! Thank you for your continued support and for taking the time to share your feedback.
Fast shipping
By WC
Response from Petflow· Nov 6, 2025
We’re glad to hear your order arrived quickly! Thank you for taking the time to share your feedback.
PETFLOW ROCKS 🤩. We have been with PetFlow’s for years because they are amazing!! We once encountered an issue with the shipping company ( not PetFlow’s fault) , but PETFLOW stepped right up and made it right. We will continue to use PetFlow because they are courteous, friendly and reliable. We also absolutely love automatic shipping!!
By Beth
Response from Petflow· Nov 6, 2025
We absolutely love hearing this! Thank you for being such a loyal customer and for your kind words about our team. We’re so happy to know you’ve had great experiences over the years.
Great selection, price and service.
By Anne
Response from Petflow· Nov 6, 2025
We’re so glad to hear you’re happy with our selection and service! Thank you for choosing Petflow for your pet’s Fromm favorites.
You did good!
By Aileen D.
Response from Petflow· Nov 6, 2025
We appreciate your kind words! We’re thrilled to know we hit the mark and that you’re happy with your experience.
Great prices and quick delivery for my doggies bones!
By PAULA M.
Response from Petflow· Nov 6, 2025
We’re so glad your doggies got their bones quickly! Thank you for your kind words and for choosing Petflow.
Quality pet food and very efficient delivery
By Customer F.
Response from Petflow· Nov 6, 2025
Thank you for your feedback! We’re happy to know you’re pleased with both the quality and quick delivery.
